ViewBoardSupport - ViewSonic United Kingdom

What to do if "No Signal" appears on the ViewBoard while connecting an external device (HDMI, USB-C, or PC)?

Step 1: Confirm correct input source on the ViewBoard (IFP) Press the [Input Source] button on the IFP remote or touch menu. Select the matching input (e.g., HDMI1 / USB-C / VGA). Wait 5–10 seconds for the screen to detect input. Step 2: Check your cable and connection type Try another HDMI, USB-C, or VGA cable. If using USB-C...

How can I remotely control IFP to power on and off(standby)?

You can remotely control IFP with RS232 cable or Lan cable by ViewSonic vController. <Note> To power on via Lan may work by model wise and needs to set IFP standby mode to sleep. Please check specification and UG if it supports.

What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player.

Can CDE7061T VGA out show the annotation layer to second display?

No, CDE7061T VGA Out only bypass the signal from VGA in 1 and VGA in 2, the annotation won’t be shown on second display.

Can IFP7550 HDMI out show the annotation layer to second display?

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.

What is the recommended height of installation for the ViewBoard Interactive Flat Panels?

Installation height will depend on a number of factors like average height of users and size of the room. For example, students in elementary schools will have a lower average height compared to high school. Another option will be to mount it on an adjustable mobile trolley cart like our LB-STND-005-3 that can be adjusted to multiple heigh...

Do you have mobile carts I can use for moving the ViewBoard Interactive Display around?

ViewSonic offers two types of mobile carts to choose from. One is a Trolley Cart (VB-STND-001) and the other is a motorized cart (LB-STND-005-3). Please visit the product page of the mobile carts on our website for more information regarding maximum weight and features.

How to activate the preinstalled Windows 10 trial in VPC10/VPC14?

1. Purchase the product key online or via Microsoft distributor. 2. Once you have the key, click “Start > Settings > Update & security > Activation > Change the product key”, then enter the new product key then click Next to Activate.

How to do when the message on my IFP5550/IFP6550/IFP7550/IFP8650, "The device has been locked, please use the U disk to unlock"?

1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. Please refer below steps to unlock: 1. Prepare a FAT32 formatted USB drive. 2. Unzip Unlock.zip attached and copy to the USB drive root directory. 3. Insert the USB to I...

Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.