ViewBoardПідтримка - ViewSonic Ukraine

What to do when the touch function has no response on the ViewBoard?

If touch fails across all input sources, you can perform a system initialization using the [INIT TV] command in the Debug Menu. Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Execute Initialization: Locate and select [INIT TV] from the pop-up menu. System Restart: The dev...

Can I use my Chromebook to cast to the ViewBoard screen?

Yes. Install the vCastSender Chrome Extension from the Chrome Web Store to wirelessly cast your screen to the ViewBoard. Steps: Install Extension: Open the Chrome browser, go to the Chrome Web Store, and search for and install the [vCastSender] extension. Network Connection: Ensure both your Chromebook and ViewBoard are connected to t...

How can I replace the IFP50 series’ boot up image and animation?

Please find the instructions and requirements in the attached PDF. File URL:https://support.viewsonic.com/helpdesk/attachments/33039346408

How do I remote control IFP5550/6550/7550/8650-1 (Gen. 1) power on/off via SureMDM?

Please refer to attached file to create a power on/off run script to remote control IFP 50-1(Gen. 1) ,power on/off. File URL:https://support.viewsonic.com/helpdesk/attachments/33012153643

What are the ViewBoard Network Requirements?

Please refer to the attached PDF. URL:https://support.viewsonic.com/helpdesk/attachments/33046905099

I cannot use ViewBoard 2.1 save a file to UNC path, how can I do?

ViewBoard 2.1 does not support UNC path, so user cannot use ViewBoard 2.1 to save file to a UNC path,

Can IFP7550 USB port share to external laptop?

No, IFP7550 USB port cannot share to external laptop, it only share to slot-in PC(VPC10 and VPC14).

How can I adjust color temperature on IFP?

Applied model 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP**70 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP**30, IFP**70 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP**30, IFP**70 Due to Android limitation, color temperature is only adjustable in other source(HDMI/PC, etc), not in Embd player...

How can I select app that opened in the background?

You can click "Display all" icon that in side tool bar, then click the app that you want to use.

How can I freeze CDE7500/CDE8600 screen?

You can press FREEZE button on remote control to freeze the screen.