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LS921WU is not recognized nor controlled through the web browser by PJ-link

Applicable models: LS600W, PG707X, PG707W, PG706HD, PG706WU, LS831WU, LS750WU, LS850WU, LS860WU, LS920WU, LS921WU, PX728-4K, PX748-4K Please make sure the below webpage password is set in ViewSonic Network control first due to SB-327 law requirement.   1. Enter the IP address of the projector in the address bar of your browser and press E...

How to do Crestron E-control workaround due to Adobe Flash player not being supported?

Step 1  Download and install a Flash Player. “Download the Flash Player projector” from Adobe: https://www.adobe.com/support/flashplayer/debug_downloads.html Step 2 Input the URL of the Crestron interface in the Flash Player: http://[projector.ip]/CrestronUI.swf Where [projector.ip] is the ViewSonic projector’s IP address.

Why a black border on the top/bottom or sides of the image from the projector?

Please check below:   1.Plesae refer to the user guide and adjust Aspect ratio with example below.   2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.

How to solve “Out of range” when connecting PC/laptop to a projector?

Please refer to this FAQ.

How to download the latest drivers for my projector

Option 1: Download from the ViewSonic Website Go to http://www.viewsonic.com/us/downloads_section/ Enter the Product Name, Product series and model number. Select the driver based on the operating system of your computer. Once the file downloads, double-click to open and start the installation. If you select Save, double-click on the downl...

Why the image is pixelated from my projector?

Usually this is related to unmatched output resolution setting and content.  For example, setting 720P resolution output to a 4K projector or playing a 720P video on a 4K projector in full screen would cause pixelated.   Please make sure to set recommended resolution by referring to this FAQ.

How to make the screen fit my projector's display area?

Please refer to this FAQ:   How to solve the overscan problem with my monitor?

How do I connect external speaker(s) to my projector?

1.Wired connection:   1.1 via 3.5mm audio out:       If the projector is equipped with a 3.5 mm audio out mini jack, usually it is  green and marked as          Audio Out. Please connect a 3.5 mm audio cable between speaker and projector for audio output        purpose.     1.2 via S/PDIF:        If the model is equipped with S/PDIF por...

How to do when my screen doesn’t display native resolution after Windows 10 update?

Windows update may cause some issues with screen resolution setting being lost, Please follow below steps to change the resolution of the screen and check: Type Change screen resolution in the Search box from the desktop  and click   Change screen resolution of the display.   Under Display Resolution select Recommended resolution. A wi...

Why Can't I Power Off the Projector via its Remote Control?

For Models: PA/PG/PX Series “Power On” and “Power Off” are separated as two (2) different buttons on the remote control. This is different from the PJD series.

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