Skip to main content

What to do when there is no display on my monitor?

Check the power LED first. If the LED is on but there's no image, the issue is likely related to the input signal or cable connection rather than power. Troubleshooting Steps: 1. Check the Power LED Status LED is OFF: Ensure the power cable is firmly seated and the physical power switch (if available) is turned on. Try a different wall out...

How to setup and configure dual monitors?

Connect your cables, then use system shortcuts to choose between "Extend" or "Duplicate" modes and arrange the display order. Step-by-Step Instructions: 1. Fast Mode Switching (Windows) Press the Win + P shortcut. Select [Extend] to use both screens for different content (Recommended). Select [Duplicate] to show the same image on b...

Why can’t my monitor automatically detect a source?

The "Auto Detect" feature is disabled by default on many models. You must manually enable it within the OSD menu to allow the monitor to switch between active ports automatically. Step-by-Step Instructions: Press the physical button to call up the OSD Main Menu. Navigate to the [Input Select] section. Locate [Auto Detect] at the bo...

How to output video at 120 Hz from PS5 or Xbox Series X/S to ViewSonic monitors.

PlayStation 5 and Xbox Series X/S consoles support video output up to 120 Hz. Follow the instructions below to configure 120 Hz output. <PlayStation 5> 1. Open "Settings". 2. Select "Screen and Video". 3. Select "Enable 120 Hz Output" under "Video Output". 4. Select "Automatic" in the pop-up menu. 5. Return...

What Kind of Stylus conductive pen is compatible with ViewSonic Touch Monitors?

It is suggested to use greater than 6mm diameter pen tip.  Stylus/ Passive pen with conductive cloth material will work with all ViewSonic’s Projected Capacitive touch monitors (TD1630/TD2230/TD2430, TD2455/TD1655, TD2760).    Pen tip with 8mm diameter is better for TD2230.   Note: TD2455 and TD1655 stylus/passive pen (Included in ...

How to Enable 180Hz Refresh Rate on my ViewSonic monitor?

To enable 180Hz refresh rate on your monitor, you need to turn on Overclocking in the monitor's On-Screen Display (OSD) Menu. After turning on Overclocking, you then can set the refresh rate to 180 Hz under your computer's “Display” settings. For example, in Windows go to Settings > System > Display >  Advanced display to set the refr...

How can I select 165Hz on XG2703-GS?

You can navigate to manual Image adjust on OSD menu.   Select Overclocking -> 165Hz.    

Can I Calibrate my sRGB or AdobeRGB monitor’s Luminance value below 80cd/m^2?

Can I Calibrate my sRGB or AdobeRGB monitor’s Luminance value below 80cd/m^2?   NO

Why does brightness go down on VP2785-4K while calibrating?

Why does brightness go down on VP2785-4K after calibration?   Because on VP2785-4K, Energy saving is set to ON by default for power saving.     Please turn off the Energy saving to OFF and proceed with calibration.

What is the Native luminance of sRGB and AdobeRGB on colorbration+ ?

What is the Native luminance of sRGB and AdobeRGB on colorbration+ ?   Native Luminance of sRGB is 120cd/m^2 Native Luminance of AdobeRGB is 160cd/m^2

LED Monitor การซัพพอร์ต

General Questions ColorPro™ (VP series)

ติดต่อเรา

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.