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After DVLED installation, how do I ensure consistent LED brightness?

Solution After replacing the LED module, you may find that the overall or edge brightness of the replaced module is different from other modules. Please adjust it according to the following debugging processes (click to view): Overall Brightness Edge Brightness

What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product.   Note: Full documen...

What is the Installer Certification Program for DVLED displays?

Answer: Installer Certification Program is a training for installers, resellers, or other technical personnel to build skills and knowledge for confident and repeatable service and quality of installation for Direct View LED Displays. The program consists of Theory (Lesson 1 Working Principles, Lesson 2 Easy Installation, Lesson 3 Ease of Troub...

What are the remote's button functions for the DVLED display?

Solution Please refer to the following diagram below. This information can also be found in each Direct View LED Display's respective User Guide. Recommended Links "Why is the DVLED Display remote control having trouble with sensitivity or not working?" "How do I lock the remote control for my DVLED Display?"

How many Receiving Cards and Transfer Boards are there on a DVLED Display?

The number of Receiving Cards and Transfer Boards will vary by model. However, Since a 1x Receiving Card is required to connect with 1x Transfer Card, the number of Receiving Cards will be consistent with the number of Transfer Boards. Solution Complete information can be found in the "LED Display Product Engineering Specification" docu...

What is a "hard calibration" for DVLED Displays?

Answer: "Hard calibration" is a form of hardware calibration that fine tunes the color and brightness for specific LED modules on the DVLED Display.  Situations in which hard calibration may be required: LED Module position is changed or LED Module is replaced with a spare, LED Modules from a different color batch need to be used, LED M...

What questions do I need to consider before installing my DVLED Display?

To ensure a seamless installation, a comprehensive assessment of the mounting location, structural integrity, power supply, and site logistics is mandatory. Steps and Checklist: Installation Environment Define the exact mounting location and ensure there is ample room for equipment (e.g., tools, ladders, scaffolding). Power and C...

What tools are required for a dvLED Display installation?

Proper tools are essential for precise alignment and preventing electronic damage. The list includes measurement instruments, power tools, and mandatory ESD protection. Steps: Prepare tools according to the following categories: Measurement & Alignment Self-leveling laser level. Stud sensor/finder (multi-depth/material). 4-vial...

What are the differences between TFT LCD and Direct View LED (dvLED)?

The core difference lies in the light source: TFT LCD uses a backlight filtered through liquid crystals, whereas dvLED features self-emissive pixels that turn on/off individually for superior contrast and efficiency. Comparison Highlights: Light Emission: TFT LCD requires a constant backlight, while dvLED is self-emissive, meaning each...

What should I do if the LED(s) on the DVLED display is unlit?

Answer: Please refer to the LED dead pixel specification in the User Manual to determine if it needs replacing, or contact the local service provider for proper assessment. Click each model to view detailed replacement specificationsDeactivated pixels determination for LED module replacement based on Acceptance Criteria for 1) whole dis...

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