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What is "Low Input Lag" and which one should I choose?

Input lag means the time difference between when user controls PC and sees the response on monitor.      There is a trade-off to picture/video performance. If no particular demand, it is suggested to set it to off.

Why my ViewSplit template is not being centered properly?

If you run into the templates not being centered properly, please follow the below steps:       1. Right click on the desktop icon of ViewSplit and Select “Properties”.    2.When the properties window pops up select the tab “Compatibility”. 3. Select “Change high DPI settings”.    4.Check the “Program DPI” box and the drop down “I op...

Why can’t I run ViewSplit when connected to ViewSonic monitor?

Your ViewSonic monitor must be set to the Main display. To verify this please follow the steps below:     1. Right click on your desktop and select “Display Settings”.      2. Click on the display number at the top that you want to make the main display and check the “Make this my main display box” under Multiple displays.    3. If th...

How to set maximum resolution for my monitor?

Please refer to this FAQ section 1 and set to recommended display resolution.

What is the function of power indicator in OSD menu on my monitor?

This is an indicator about power consumption ratio which is affected by some OSD settings change, ex. ECO mode and Brightness. Here's a matrix table about ECO mode and power consumption ratio. ECO mode Power consumption ratio Standard 100% Optimize 85% Conserve 70%

How to clean LCD display?

General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...

What to do if there is flickering image with my monitor?

Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate.  You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE   If possible, please connect monitor to another device with different input.   If above doesn’t help, please contact ViewSo...

How to do color calibration with my monitor?

Please refer to this FAQ, find "Calibrate your display" section and follow the instruction.

Why does image persistence occur with my LCD monitor?

Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.    <Correction>   Turn off the screen for hours.   <Prevention>   1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook).      2. Turn off the monitor when ...

How to solve the overscan problem with my monitor?

If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion.   1.Adjust setting on the PC/laptop:   (1)Set native resolution of monitor in your PC/laptop's Display settings.   (2)Change Scaling in Display settings.   Use the graphic card software to change ...

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