ProjectorSupport - ViewSonic Malaysia

How to solve “Out of range” when connecting PC/laptop to a projector?

Please refer to this FAQ.

Why the image is pixelated from my projector?

Usually this is related to unmatched output resolution setting and content. For example, setting 720P resolution output to a 4K projector or playing a 720P video on a 4K projector in full screen would cause pixelated. Please make sure to set recommended resolution by referring to this FAQ.

How to play 3D content from Blu-Ray player to projectors?

1. Here are the hardware requirements to play 3D content below. a. 3D ready projector b. 3D Blu-Ray player c. 3D content d. Active 3D glasses 144Hz e. HDMI Premium Certificate cable 2. Here is the playback process below. a. Connect the 3D Blu-Ray player to the 3D capable projector via HDMI cable. b. T...

How to make the screen fit my projector's display area?

Please refer to this FAQ: How to solve the overscan problem with my monitor?

How to change the projector lamp in a projector?

The methods for changing the projector lamp (bulb) differ depending on the model of the projector. For accurate instructions, you can find lamp swapping instruction at ViewSonic product download page. <Note> It is recommended that you use an authentic ViewSonic replacement lamp.

What to do if there is spot on the projected image?

1.If spot is only visible when projected image in defocus, it would not impact usage. 2.If spot is visible when projected image in focus, please contact ViewSonic Service center for help.

How to do when my screen doesn’t display native resolution after Windows 10 update?

Windows update may cause some issues with screen resolution setting being lost, Please follow below steps to change the resolution of the screen and check: Type Change screen resolution in the Search box from the desktop and click Change screen resolution of the display. Under Display Resolution select Recommended resolution. A wi...

There are issues connecting an external monitor to a computer/projector

If the external monitor/ projector is not automatically detected and displaying an image, you will need to use a function key to enable or activate the function. Laptop manufacturers have different methods to activate an external monitor. Refer to the laptop's user guide/manual or the manufacturer for instructions to activate the video port for...

Want to know about supported picture, video and audio formats

Each product has its own list of compatible video, audio and image formats. The best way to know what file type is specifically supported by your product is to look in the user guide for your particular model.

Purchased replacement parts

Parts can be purchased from our parts store. Go to https://www.viewsonic.com/parts/