ViewBoardSupport - ViewSonic Mauritius

Does Win 10 Miracast support iOS, Android, MAC and Chrome?

iOS/Mac/Chrome doesn’t support miracast. Some of Android device support miracast. Different Android device might have different streaming quality.

What should I do if my MacBook cannot find the ViewBoard via AirPlay?

Ensure both devices are on the same Wi-Fi network and verify that mDNS is enabled on your router. Step-by-Step Instructions: Verify Network: Ensure the MacBook and ViewBoard are connected to the exact same SSID. Enable AirPlay Receiver: Open the vCastReceiver app on your ViewBoard. Go to [Settings] and ensure the AirPlay toggle...

How to Choose HDMI Cables for Long-Distance Connections?

For distances exceeding 5 meters (15ft), it is highly recommended to use Active HDMI, Fiber Optic HDMI (AOC), or HDMI Premium Certified cables to prevent signal loss. Selection Guide by Distance: 0 – 5 meters (Standard): High-quality passive HDMI cables are sufficient. 5 – 10 meters (Mid-range): HDMI Premium Certified cables are rec...

How to format a USB Drive to FAT32?

Use the built-in Windows "File Explorer" or "Disk Management" tool to format your drive to FAT32 for ViewBoard compatibility. Steps: Insert the USB drive into your computer's USB port. Open [File Explorer], right-click on the USB drive icon. Select [Format...]. In the "File system" dropdown menu, select [FAT32]. Note: If the ...

Does Windows 10 Miracast support "Broadcast" function? How to sync screens across multiple ViewBoards?

No, Miracast itself does not support broadcasting. To project your laptop screen to multiple ViewBoards simultaneously, please use the AirSync "Group" feature or ViewSonic Manager. Solutions: AirSync Grouping: Launch AirSync on the primary ViewBoard. Use the "Group Connect" mode to include other ViewBoards on the same local networ...

Is a PIN code required for Windows 10 Miracast projection to the ViewBoard?

No PIN code is required. However, for security purposes, a connection request will appear on the ViewBoard, and you must manually click "Allow" to establish the connection. Step-by-Step Instructions: Initiate Connection: Press [Win] + [K] on your Windows laptop and select the ViewBoard device. Security Notification: A connection reque...

Is it possible to remove the preloaded Apps?

Preloaded system apps cannot be fully uninstalled. However, you can "Disable" them in the settings to hide the icons and prevent them from running in the background. Steps: Enter App Settings: Go to [Settings] (gear icon) > [Apps]. Select the App: Locate the preloaded application you wish to manage from the list. Disable the App: T...

What should I do if my VB-CAM-201 is not working properly after a Windows update?

Connect the VB-CAM-201 to the computer. Select Start and enter "device manager". Then, select Device Manager from the search results. Find VB-CAM-201 on the device list. Uninstall and then unplug VB-CAM-201. Reconnect VB-CAM-201 and test it again.

How do I configure microphone setting in IFP2410/VSD243 to work with Zoom app?

To configure the IFP2410/VSD243 microphone to work with Zoom, there is a setting in Zoom Settings called “Use Original Sound” (see images below) that will need to be enabled. According to Zoom’s website, Original Sound is supposed to only suppress background noises, such as keyboard tapping, crunching paper, fan noise, etc. In the ...

Why Google Play store is not found on IFP?

The IFP Series does not have the Google Play store and it can't be installed. This is because the IFP Series not being GMS certified, therefore it will not support Google services. However, with the IFP Series you can install APK files (apps) manually by the following steps, 1. Go to: Settings > Security. 2. To allow APK file...