Answer: The correct orientation when installing the LED module is with the arrow (towards the center of the module's PCB side) facing up.
Answer: The Vacuum Suction Tool is used for removing LED Modules (or LED tiles) from the DVLED Display. See "How do I remove LED Modules from the dvLED Display?" for more information on how to use the Vacuum Suction Tool.
Answer: When installing the module, first align the edges with the adjacent LED module(s) and then carefully install the module onto the cabinet. If the edges are raised, lightly tap the edges of the module with your palm to make it fit. Note: Do NOT tap the LED Modules hard. If they are not going in after being lightly tapped, refer to this...
After replacement of a particular LED module, brightness may be slightly different than that of other modules. At this point, manual calibration is required. In order to troubleshoot this problem, the following procedure can be followed. Solution Step 1: Use the USB B-to-A cable and HDMI cable to connect the monitor to the computer, ...
Solution The LED display motherboard firmware can be set to update automatically or manually. To set to automatically update, please refer to "How do I set the DVLED Display to automatically update firmware?" If you don’t want to update automatically, you can also manually update via OTA or USB. The steps to manually update firmware can be...
Solution Step 1: Please contact customer service staff to obtain the mandatory firmware update file(s) Step 2: Copy the files to the outermost directory of the USB Step 3: Turn off the power of the LED display and plug in the USB Step 4: Press the power button to turn on the display, and immediately press the Menu butto...
Answer: Yes. The remote controls that operate a ViewSonic projector will also work on a DVLED Display.
After replacement of a particular LED module, brightness may be slightly different than that of other modules. At this point, manual calibration is required. In order to troubleshoot this problem, the following procedure can be followed: Solution Step 1: Use the USB B-to-A cable to connect the display to the computer. Step 2: A...
The Transfer Board (also known as a Transfer Card) is an internal component that facilitates signal connections between LED modules and the cabinet. Note: Current models have largely transitioned to "3-in-1 Boards." This article is for legacy product maintenance and technical reference only. Key Functions: Signal Supplementing: Routes ...
The Dehumidification service (or Dehumidification process) can be used to protect the LED module(s) by displaying a dark screen and gradually transitioning to a lighter screen. The concept is to gradually remove humidity by slowly heating up the circuitry - since a lighter colored screen uses more power than a darker colored screen. The total p...