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What to do when the touch function has no response on the ViewBoard?

If touch fails across all input sources, you can perform a system initialization using the [INIT TV] command in the Debug Menu. Steps: Enter Debug Menu: Using the table below, and press the corresponding buttons based on your model. Execute Initialization: Locate and select [INIT TV] from the pop-up menu. System Restart: The dev...

Can I use my Chromebook to cast to the ViewBoard screen?

Yes. Install the vCastSender Chrome Extension from the Chrome Web Store to wirelessly cast your screen to the ViewBoard. Steps: Install Extension: Open the Chrome browser, go to the Chrome Web Store, and search for and install the [vCastSender] extension. Network Connection: Ensure both your Chromebook and ViewBoard are connected to t...

How can I replace the IFP50 series’ boot up image and animation?

Please find the instructions and requirements in the attached PDF. File URL:https://support.viewsonic.com/helpdesk/attachments/33039346408

How do I remote control IFP5550/6550/7550/8650-1 (Gen. 1) power on/off via SureMDM?

Please refer to attached file to create a power on/off run script to remote control IFP 50-1(Gen. 1)  ,power on/off. File URL:https://support.viewsonic.com/helpdesk/attachments/33012153643

What are the ViewBoard Network Requirements?

Please refer to the attached PDF. URL:https://support.viewsonic.com/helpdesk/attachments/33046905099

I cannot use ViewBoard 2.1 save a file to UNC path, how can I do?

ViewBoard 2.1 does not support UNC path, so user cannot use ViewBoard 2.1  to save file to a UNC path,

Can IFP7550 USB port share to external laptop?

No, IFP7550 USB port cannot share to external laptop, it only share to slot-in PC(VPC10 and VPC14).

How can I select app that opened in the background?

You can click "Display all" icon that in side tool bar, then click the app that you want to use.

How can I freeze CDE7500/CDE8600 screen?

 You can press FREEZE button on remote control to freeze the screen.

Why won’t my IFP accept my WIFI password?

Password characters that are supported in any combination are listed below. Highlighted in green are compatible characters in a WIFI password.   Numeric values: 1,2,3,4,5,6,7,8,9,0 Characters: ! @ # $ % ^ & * ( ) - _ , { } [ ] | \ / < > . ` ~ : ; “ ‘ =

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