LED MonitorTámogatás - ViewSonic Hungary

Why isn’t the monitor displaying anything after I plug in my DisplayPort input?

Please make sure to connect PC to the DisplayPort input instead of the DisplayPort output port on the monitor. If your graphic card is capable of DisplayPort 1.1, please follow these steps and adjust monitor setting: “Menu >> Setup Menu >> DisplayPort 1.2 Off”.

Minor image retention may occur when a static image is displayed on the screen for extended periods of time.

This is a normal occurrence for In-Plane Switching (IPS) monitor panels. The longer an image is left static on the screen, the more noticeable image retention will be. In order to prevent image retention, enable the screen saver function on your monitor so that images are not static on your screen for extended periods of time.

Why doesn't the OSD menu auto-rotate to match the monitor's orientation?

The [Auto Pivot] feature for the OSD menu must be manually enabled in the monitor's settings or synced via the vDisplay Manager software. Step-by-Step Instructions: Open OSD: Press the monitor buttons to bring up the [Main Menu]. Navigate to Setup: Go to the [Setup Menu] tab. Enable Auto Pivot: Locate the [Auto Pivot] setting and t...

Why didn't my Windows desktop automatically rotate to fit the orientation of the monitor when the Auto-Pivot function is enabled on my Windows OS?

For optimal performance, please make sure your monitor is fully up to date. If your VP2468 monitor’s firmware version is M001 or M002, please make sure your OSD Pivot and Auto-Pivot functions are, both, set to Auto.

Why can’t my Windows desktop rotate to match the monitor’s orientation when OSD pivot function is set to Auto?

Since OSD pivot function in the OSD menu only affects the OSD menu itself. Please also install vDisplay Manager in your operating system so that your operating system screen can automatically rotate with the monitor’s orientation.

How to disable Auto Pivot function under Windows 10?

You can set the Orientation setting to Landscape/CW90°/CCW90° or disable the “Auto Pivot” application.

How to Download and Enable the Auto Pivot Feature?

The Auto Pivot feature is now integrated into the ColorPro Display Manager software; there is no longer a standalone download for Auto Pivot. Steps: Visit the [ColorPro Software Download page]. ColorPro Software Download | ViewSonic or by clicking here. Download and install ColorPro Display Manager for your specific OS (Windows or M...

Why is the auto-pivot function not able to detect my monitor’s orientation?

Auto-Pivot requires DDC/CI enabled, OSD Pivot set to Auto, and the dedicated software running in the background. Troubleshooting Steps: Configure Monitor OSD Settings: Open the [Setup Menu]. Ensure [DDC/CI] is toggled to [On]. Set [OSD Pivot] to [Auto]. Enable Control Software: Ensure vDisplay Mana...

Why is my monitor not detected by the Firmware Update Tool?

Please make sure to use “FW_Update_Tool_v1.08”. Please follow the step by step instructions below to resolve the problem. When the program is initialized, the error message shown below will appear. A Windows error message might also pop up few seconds later. Please close the program and the error messages, then follow the in...

Why can’t my monitor automatically detect a source?

The "Auto Detect" feature is disabled by default on many models. You must manually enable it within the OSD menu to allow the monitor to switch between active ports automatically. Step-by-Step Instructions: Press the physical button to call up the OSD Main Menu. Navigate to the [Input Select] section. Locate [Auto Detect] at the bo...