If one or more LED modules are improperly functioning by: image distortion, color distortion, no display image, flashing display image, please refer to the "Standard Display Troubleshooting" solution below. Solution Step 1: Ensure the LED module is installed in the correct orientation before proceeding. Step 2: Check proper funct...
Answer: Yes, the 216" DVLED Display requires 2 power cords (differs from the standard requirement). Each power cord produces 3300W. The power a 216" Display produces is greater than 3300W.
Answer: You can set the entry screen after the display is turned on. From the main menu go to Display settings then Startup & Shutdown. Choose whether to continue the input source from last shutdown, or to specify a specific source (Home, HDMI, myViewBoard Display, or vCast).
Solution Step 1: Obtain the Vacuum Suction Tool Step 2: Remove the target LED module. Note that the whole display will have the same batch number, so it may not matter which LED module you remove. Step 3: Refer to the following location for the batch number on the underside of the LED module: Step 4: The 12-character alphanumeri...
LED Modules (either damaged and/or undamaged) should be stored in module boxes according to the following packaging steps when not mounted on the display. If there is a shortage of module boxes, please contact Customer Service. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Eac...
The number of Receiving Cards and Transfer Boards will vary by model. However, Since a 1x Receiving Card is required to connect with 1x Transfer Card, the number of Receiving Cards will be consistent with the number of Transfer Boards. Solution Complete information can be found in the "LED Display Product Engineering Specification" docu...
Answer: Yes. The remote controls that operate a ViewSonic projector will also work on a DVLED Display.
After replacement of a particular LED module, brightness may be slightly different than that of other modules. At this point, manual calibration is required. In order to troubleshoot this problem, the following procedure can be followed: Solution Step 1: Use the USB B-to-A cable to connect the display to the computer. Step 2: A...
The Bracket installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: Bottom cross beam installed to the left and right supports. Top cross beam installed to the left and right supports. Original mounting bracket removed from the top and reattached to the ...
The Bracket installation order varies from the Floor Stand configuration. Please follow the steps in the respective order for the Wall-mount configuration: Appropriate location and center point found for installation (e.g. upper bracket mounted at least two meters above the ground for a 135" LED display; for other display sizes, check corresp...