Answer: Please refer to the LED dead pixel specification in the User Manual to determine if it needs replacing, or contact the local service provider for proper assessment. Click each model to view detailed replacement specificationsDeactivated pixels determination for LED module replacement based on Acceptance Criteria for 1) whole dis...
The Cabinet installation order varies from the Floor Stand configuration. Please follow the steps in the respective order for the Wall-mount configuration: Cabinet C moved to the center of the installation position, and Cabinet B placed to the left side of Cabinet C Hex wrench used to help align and ensure no tile-to-tile steps before engagi...
The choice of pixel pitch is related to the viewing distance. A suitable specification should be chosen for the intended use. Smaller screen size: shorter viewing distance required. Larger screen size: longer viewing distance required. A larger pixel pitch for a screen at a greater distance can achieve the same visual effect as a screen...
Answer: ViewSonic selects LED pixels with similar wavelengths to produce the Direct View LED display. This results in a uniform color in a perfect color presentation.
When you find that the edge brightness of the LED module is different from that of the adjacent modules, the following procedure below can be followed in order to resolve the problem. Solution Step 1: Use the USB B-to-A cable and HDMI cable to connect the monitor to the computer, and switch the monitor's input source to HDMI. Step...
Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Wall-mount brackets Step 2: Install the Cabinets onto the Floor Stand, connect the System Control Box to the Cabinets Step 3: Install the System Control Box onto the Floor Stand Step 4: Install the LED Modules onto t...
Answer: Gold (Au) is used in mid- to high-end products as the bonding wire. Copper (Cu) is often used in mass-marketed products as the bonding wire. Products using Gold have a higher and more consistent product quality. Heat also dissipates less, making it more energy efficient (~10%). Since it has more stable physical properties, it relativel...
Solution Step 1: Obtain the Vacuum Suction Tool Step 2: Remove the target LED module. Note that the whole display will have the same batch number, so it may not matter which LED module you remove. Step 3: Refer to the following location for the batch number on the underside of the LED module: Step 4: The 12-character alphanumeri...
Before LED Modules are shipped out, they must be packaged in a specialty Module Box according to the following packaging steps specifically designed to hold LED modules. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Each module box should be able to hold 4 LED modules. NOTE: ...
Electrical appliances at the moment of startup have a much higher current and power draw than normal operation. Since dvLED products are composed of many LED modules and if they are all turned on at the same time, a sudden increase in power draw may occur resulting in electrical wear and tear. Solution To ensure the electrical ...