When resolution is set in native resolution (1:1), both Sharpness and Overscan option in OSD will be grey out.
Connect your cables, then use system shortcuts to choose between "Extend" or "Duplicate" modes and arrange the display order. Step-by-Step Instructions: 1. Fast Mode Switching (Windows) Press the Win + P shortcut. Select [Extend] to use both screens for different content (Recommended). Select [Duplicate] to show the same image on b...
1.Under "Control Panel", open "Device Manager". 2. Find the Display adapters and double click on it then double click on the device shown: 3.Select Driver tab, this will list the Driver version.
Check the power LED first. If the LED is on but there's no image, the issue is likely related to the input signal or cable connection rather than power. Troubleshooting Steps: 1. Check the Power LED Status LED is OFF: Ensure the power cable is firmly seated and the physical power switch (if available) is turned on. Try a different wall out...
Blurry images are typically caused by an incorrect resolution or scaling setting. Ensure your computer is set to the monitor's Native Resolution. Troubleshooting Steps: Set to Native Resolution: Windows: Right-click desktop > [Display settings] > [Display resolution]. Choose the one labeled (Recommended). macOS: Go to [System Sett...
Automatic shutdowns are often caused by power-saving settings, inconsistent power supply, or signal loss. Please check the OSD timer settings first. Troubleshooting Steps: Check OSD Menu Settings (Most Common): Navigate to the [Setup Menu]. Locate [Auto Power Off] or [Sleep Timer] and ensure they are set to [Off]. Also, verify ...
Identify whether it is a "Hardware Failure" or a "Signal Issue." The quickest way is to open the monitor's OSD menu to isolate the cause. Perform the OSD Test (Crucial): Press the monitor buttons to bring up the built-in menu. Lines appear OVER the menu: This indicates a hardware/panel failure. Proceed to step 5. Lines are NOT on t...
Adjust your refresh rate via "Advanced Display Settings" for a smoother visual and gaming experience. Open Settings: Right-click on your desktop and select [Display settings]. Advanced Options: Scroll down and click on [Advanced display settings]. Select Refresh Rate: Under the "Choose a refresh rate" dropdown, select the highest ...
Please refer to this FAQ, find "Calibrate your display" section and follow the instruction.
Use the "Memory Recall" or "All Reset" option within the monitor's OSD menu to revert all adjustments to their original state. Open the OSD Main Menu: Front Buttons: Press the button labeled [1] or [Menu]. Rear/Side Buttons: Press the designated menu button (refer to the icons on the bezel). Joystick Control: Press the center of...