The myViewBoard app supports iOS 9.0 and newer.
myViewboard Whiteboard users can search images from "Image Search" and some features such as AI Pen, Embedded Browser, and Magic Box import. In the second week of November, some users encountered an issue of "image search not found” due to a recent Microsoft API update. The Whiteboard apps have been updated accordingly to fix this issu...
Whiteboard for Windows users may disable the "cursor" when writing with the Thick and Thin Pen on myViewBoard Whiteboard for Windows. The function can be adjusted from Windows settings. Since Windows settings in Windows 11 and Windows 10 vary, please check the user's model/Operating System. To disable the “cursor”: Step 1: In Windows OS, ...
The new version of Whiteboard for Flutter (v.2.16.8) on Android side, the design adjusted the browser icon. Users can now find the feature in the Magic Box. See the image below for the exact location. Please visit our Knowledge Base for more product info: Embedded Browser Full Feature Breakdown.
Issue: The Dice feature is incomplete, and the dice performs slowly. Root cause: Please check whether the PC is equipped with an Intel Iris Xe Graphics Processor by going to Task Manager > GPU Resolutions: <1> Pleases update the drive of the Intel Graphics Processor via this link: https://www.intel.com/content/www/us/en/d...
If users encounter a “sign-in error” when trying to log in to the Whiteboard, please write to the school IT for assistance. This mechanism is by design. myViewBoard Suite allows Entity admin users (normally the school IT) to control Whiteboard features such as Sign-in, Auto-logout Time, Embedded Browser, etc; the school IT can set the temp...
For users to share screen to myViewBoard Display using Chrome based browser, duplicate mouse cursors will appear on the screen. This is expected to be fixed in Auguest release from Chrome browser version 115. Please install and use Firefox browser instead to share screen to myViewBoard Display for temporary solution.
myViewBoard preinstall version dates back to v.1.31.5, need to be reinstalled. The best way to solve this issue is to uninstall myViewBoard on your PC or slot-in PC, and then download the latest version on myViewBoard.com. Step1: Properly uninstall the pre-install version Step2: Download the latest version from the official website. Step3:...
Please follow below instrucon to see help page. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Go to myViewBoard.com Help page"
When attempting to sign in using the “Sign in with Google” option, users may receive the error, “Couldn’t sign you in, the Browser or App May Not Be Secure”. One workaround to allow users to sign in with a Google account is to turn on less-secure app access in your Google Security Settings. Note: If this option is not available, you...