Please make sure to use “FW_Update_Tool_v1.08”. Please follow the step by step instructions below to resolve the problem. When the program is initialized, the error message shown below will appear. A Windows error message might also pop up few seconds later. Please close the program and the error messages, then follow the in...
There are 2 ways: 1.On Monitor, please navigate to OSD -> Setup Menu -> Information, where you will see your current firmware version. **For VP2468 versions M001 and M002, this function is not supported. If the firmware version is not present in the Information page, please update to version M010 or later. 2. On PC/Laptop, you ...
The 4 USB ports support 5V 900mA Apple device power charging. The fourth downstream USB port can support device charging while the display is on “standby mode”, but all other ports will only charge devices while the display is “on”. As of Dec. 11 2020, VP models support standby model with charging function via 2.1A USB port of monito...
To enable 4K at 60Hz over USB, go into the OSD Setup Menu -> Select ‘"SB 3.1" -> Select "Turn Off". * Using USB Type-C to display 4K resolution at a refresh rate of 60Hz requires you to turn off USB 3.1. ** Current only the following VP monitors support 4K at 60Hz via USB Type-C: - VP2785-4K - VP3881
Since OSD pivot function in the OSD menu only affects the OSD menu itself. Please also install vDisplay Manager in your operating system so that your operating system screen can automatically rotate with the monitor’s orientation.
The model of the monitor will determine how many screens can be supported, and how the screen is divided. Screen Division Model Support 4 screens VP2785-4K VP3268-4K VP3481 VP3881 2 screens VP2771
The Auto Pivot feature is now integrated into the ColorPro Display Manager software; there is no longer a standalone download for Auto Pivot. Steps: Visit the [ColorPro Software Download page]. ColorPro Software Download | ViewSonic or by clicking here. Download and install ColorPro Display Manager for your specific OS (Windows or M...
Auto-Pivot requires DDC/CI enabled, OSD Pivot set to Auto, and the dedicated software running in the background. Troubleshooting Steps: Configure Monitor OSD Settings: Open the [Setup Menu]. Ensure [DDC/CI] is toggled to [On]. Set [OSD Pivot] to [Auto]. Enable Control Software: Ensure vDisplay Mana...
The "Auto Detect" feature is disabled by default on many models. You must manually enable it within the OSD menu to allow the monitor to switch between active ports automatically. Step-by-Step Instructions: Press the physical button to call up the OSD Main Menu. Navigate to the [Input Select] section. Locate [Auto Detect] at the bo...
Yes, fully supported. Every Apple Mac with a Thunderbolt port is designed to output a DisplayPort signal, ensuring 100% compatibility with ViewSonic monitors via the appropriate cable or direct connection. Compatibility Breakdown: Thunderbolt 3 / 4 / 5 / USB4 (USB-C Form Factor): Status: Fully Compatible. Mechanism: These ports ...