Warranty Service
Belgium
ViewSonic® Limited Warranty
ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
For more terms and conditions and on what the warranty does not cover please refer to our Standard Limited Warranty Summary.
Service Contact Information
| By Telephone | By Email |
|---|---|
| +32 800 79 306 | Stuur uw vragen naar ons |
| ViewSonic Product Family | Belgium |
|---|---|
| Monitors [VA, VX, VP, XG & TD Series] | 3 jaar omruilgarantie |
| Monitors [VG Series] | 5 jaar omruilgarantie*** |
| Projector [PA5, PA7, PJD5 Series – except short throw models] | 2 jaar ophalen, repareren en retourneren [lichtbron 1 jaar of 1000 uren] |
| Projector [PJD5 Series short throw models, PJD6, PJD7, PJD8, Pro, PX, PS and PG Series] | 3 jaar ophalen, repareren en retourneren [lichtbron 1 jaar of 1000 uren] |
| Projector [LED M / LS5 Series Projectors] | 2 jaar ophalen, repareren en retourneren [lichtbron 2 jaar of 20000 uren] |
| Projector [Laser / LED X / LS60 & LS61 Series Projectors] | 3 jaar ophalen, repareren en retourneren [lichtbron 3 jaar of 20000 uren] |
| Projector [PJ-LCD / LX600HD and LX600HDE] | 2 jaar ophalen, repareren en retourneren [lichtbron 2 jaar of 20000 uren] |
| Digital Pen WhiteBoard | 2 jaar omruilgarantie |
| Included Accessories [Battery, Power Supplies, Cables, Remotes, 3D Glasses etc.] | gelijk aan duur productgarantie |
| Large Format Display / Slot-in PC / TeamJoin | 3 jaar ophalen, repareren en retourneren |
| Large Format Display [CDE / 30 Series] | 3 jaar omruilgarantie |
| ePosters | 3 jaar omruilgarantie |
| Interactive Flat Panel | 5 jaar on-site garantie** |
| Interactive Flat Panel [IFP92UW / IFP105UW / IFP110] | 5 jaar on-site garantie |
| LED Display [LD Series, LDP Series, LDS135-151] | 5 jaar on-site reparatie of vervanging |
| LED Display [LDM Series, LDC Series, LDS135-152, LD135-153] | 3 jaar on-site reparatie of vervanging |
| All product groups | 14 dagen DOA omruiling |
Optionele garantie uitbreiding mogelijk. Informeer naar de mogelijkheden.
**dit geldt voor aankopen vanaf 1 april 2024, aankopen vóór deze datum hebben een garantie van 5 jaar
**voor aankopen tussen 1 april 2024 en 1 januari 2026 geldt een garantie van 8 jaar on-site
***dit geldt voor aankopen vanaf 1 juni 2024, aankopen vóór deze datum hebben een garantie van 3 jaar
How to get service:
For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country’s corresponding website:
To obtain warranty service, you will be required to provide:
- The original dated sales slip. (Invoice or Proof of purchase)
- Your name.
- Your address.
- The serial number, IMEI number and the model number of the product.
- A description of the problem.
- Mobile and wireless products and All-in-One, customers should provide the username and the password in order to access the device and perform warranty service.
For DOA cases apart from above the followings are also required:
- A photo showing the defect symptom.
- A photo of the unit serial number with the barcode.
- A photo showing the condition of the original container.
For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.
If the warranty on your product has already expired:
In case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.
Contact Us
Please contact us directly if you need further assistance with your ViewSonic products or can't find the answers you're looking for.
Contact Us
Please contact us directly if you need further assistance with your ViewSonic products or can't find the answers you're looking for.

