Warranty Service
Belgique
ViewSonic® Limited Warranty
ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
For more terms and conditions and on what the warranty does not cover please refer to our Standard Limited Warranty Summary.
Service Contact Information
| By Telephone | By Email |
|---|---|
| +32 800 79 306 | Nous envoyer votre requête |
| ViewSonic Product Family | Belgique |
|---|---|
| Monitors [VA, VX, VP, XG & TD Series] | garantie d'échange de 3 ans |
| Monitors [VG Series] | garantie d'échange de 5 ans*** |
| Projector [PA5, PA7, PJD5 Series – except short throw models] | 2 ans enlèvement, réparation et retour [source lumineuse 1 an ou 1000 heures]. |
| Projector [PJD5 Series short throw models, PJD6, PJD7, PJD8, Pro, PX, PS and PG Series] | 3 ans collecte, réparation et retour [source lumineuse 1 an ou 1000 heures]. |
| Projector [LED M / LS5 Series Projectors] | 2 ans collecte, réparation et retour [source lumineuse 2 ans ou 20000 heures]. |
| Projector [Laser / LED X / LS60 & LS61 Series Projectors] | 3 ans collecte, réparation et retour [source lumineuse 3 ans ou 20000 heures]. |
| Projector [PJ-LCD / LX600HD and LX600HDE] | 2 ans collecte, réparation et retour [source lumineuse 2 ans ou 20000 heures]. |
| Digital Pen WhiteBoard | garantie d'échange de 2 ans |
| Accessoires inclus[Battery, Power Supplies, Cables, Remotes, 3D Glasses etc.] | égale à la durée de la garantie du produit |
| Large Format Display / Slot-in PC / TeamJoin | 3 ans collecte, réparation et retour |
| Large Format Display [CDE / 30 Series] | 3 ans de garantie d'échange |
| ePosters | 3 ans de garantie d'échange |
| Interactive Flat Panel | 5 ans de garantie sur site** |
| Interactive Flat Panel [IFP92UW / IFP105UW / IFP110] | garantie de 5 ans sur site |
| LED Display [LD Series, LDP Series, LDS135-151] | 5 ans de réparation ou de remplacement sur site |
| LED Display [LDM Series, LDC Series, LDS135-152, LD135-153] | 3 ans de réparation ou de remplacement sur site |
| All product groups | 14 jours de remplacement en cas de panne |
**Pour les achats effectués à partir du 1er avril 2024, les achats avant cette date ont une garantie de 5 ans.
**Pour les achats effectués entre le 1er avril 2024 et le 1er janvier 2026, la garantie est de 8 ans.
***Pour les achats effectués à partir du 1er juin 2024, la garantie est de 3 ans.
How to get service:
For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country’s corresponding website:
To obtain warranty service, you will be required to provide:
- The original dated sales slip. (Invoice or Proof of purchase)
- Your name.
- Your address.
- The serial number, IMEI number and the model number of the product.
- A description of the problem.
- Mobile and wireless products and All-in-One, customers should provide the username and the password in order to access the device and perform warranty service.
For DOA cases apart from above the followings are also required:
- A photo showing the defect symptom.
- A photo of the unit serial number with the barcode.
- A photo showing the condition of the original container.
For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.
If the warranty on your product has already expired:
In case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.
Contact Us
Please contact us directly if you need further assistance with your ViewSonic products or can't find the answers you're looking for.
Contact Us
Please contact us directly if you need further assistance with your ViewSonic products or can't find the answers you're looking for.