Skip to main content

How to get Signage Manger Installation log, when you have an issue to install Signage Manger in MS Windows

Please try following step: A. Generate log: 1. Open cmd.exe with Administrator 2. Change to the directory with installation file. 3. Type command: msiexec /i Signage_Manager_Setup-3.0.2.108.msi /l*v 001.log It would generate log named 001.log. B. Turn off anti-virus software, it may delete temporary file when installing. Please send y...

How can I recovery NMP-302w?

NMP620-P10 Windows Activation

Procedure to resolve Windows 10 Enterprise activation issue due to Microsoft Hotfix KB4493509 impact to IoT Device NMP620-P10 Step 1: Boot up NMP620-P10 and agree to the EULA while creating a User Account. Please disconnect the Ethernet cable and do not connect to Wi-Fi.     Step 2: Left click on the Windows Start button and sel...

What media files format are supported when using USB multimedia player on EP5520(T)/EP5540(T)?

Below are supported media files format.

How do I solve the error of “Signage Manager will be terminated”?

Please manually delete “recent” file located in Signage Manager directory. Below are steps: Open file explorer and enter below info. %LOCALAPPDATA%\Signage Manager then press enter.              2.Delete the file named ”recent”.         3.Restart Signage Manager.

Which network ports should be opened for Signage Manager and media players?

 To ensure Signage Manager can discover and control players over a Local Area Network (LAN), please ensure that TCP 80, 8080, 443, and UDP 1900 are opened in your firewall settings. Port Configuration Table: Port TCP UDP Description 80 TCP Hypertext Transfer Protocol (HTTP), main communication port with legacy play...

What USB WiFi dongle/adapter will work with commercial displays, the CDM, CDE, EP series?

Model Name CDM series CDE10 series CDE20 series EP5540/T EP5542/T Supported WiFi Dongle Built-in WiFi module LB-WiFi-001 LB-WiFi-001 TL-WN725N TL-WN725N TL-WN725N TL-WN725N VSB050 VSB050 VB-WIFI-001 Note: 1. WPA stands for Wi-Fi Protected Access.  2. All WiFi modules and dongles only support W...

How to set up video wall in daisy chain?

Here’re major steps to set up video wall in portrait position for your reference. 1. Set up  monitor ID in OSD menu as 1~4 prior to mounting monitors.   2. Connect  IR sensor cable to monitor 1.   3. Connect  the PC to monitor 1 with DP cable firstly for easy setup & adjustment  afterwards.   4. Mounting  monitor 1/2/3/4 in portrait p...

How to install APP on NMP-302W?

Applied model:  NMP-302W, NMP580-W, EP1042T 1. Click "Advanced" to enter advanced settings page. 2. Click left mouse key three times in the right bottom area with interval of one second 3. Then Android main page will appear 4. Click "Settings" to enter settings page 5. Check "Unknown source" under "Security" setting...

How can I add other widgets to the Signage manager software?

You can refer below steps to use other widgets.

Contact Us

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.