LED MonitorSupport - ViewSonic Australia

What ViewSonic monitors support GeForce Driver G-Sync Enable-Ready?

ViewSonic FreeSync monitors support GeForce Driver G-Sync Enable-Ready. *Legal Disclaimer for GeForce Driver G-Sync Enable-Ready: Our product follows the Adaptive Sync technology standard adopted by the Video Electronics Standards Association (“VESA”). Our product is compatible with and certified by AMD for AMD’s FreeSync Te...

Why can't I adjust the brightness to max, or select a color calibration mode?

For some VP models, the Energy Saving Mode is On by default. Once turned Off, the brightness level can be adjusted to max and color calibrations can be selected.

vTouch Application for Apple Silicon (M1 Chip)

vTouch for macOS now has native support for Apple silicon Macs, including Apple's latest M1-equipped MacBook Air, 13-inch MacBook Pro, and Mac mini models. Please download the latest version of the software and user guide. Download: vTouch Software for macOS User Guide: vTouch for macOS User Guide (English)

What to do when there is touch inaccuracy of the TD monitor under Windows 10?

Please do touch calibrate follow below steps: 1. Move your mouse cursor to the bottom left of the screen. Right mouse click the Windows icon, then left mouse click “Run”. 2. Key in or copy: shell:::{80F3F1D5-FECA-45F3-BC32-752C152E456E} and select "OK". 3. The Tablet PC Settings will show up as below. You can select TD m...

Where to find serial number of the monitor?

The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.

Why can't the VX3258-PC-MHD output more than 60Hz when connected to PS5?

Please check if the game Performance Mode in PS5 is enabled. In PS5: Setting > Save Data and Game/App Settings > Game Presets If the above does not help, please refer to the official PS5 troubleshooting guide: https://www.playstation.com/en-us/support/hardware/ps5-4k-resolution-guide/

Is VG2448 compatible with Auto Pivot function?

VG2448 doesn’t support Auto Pivot Function but integrated with below features instead. 1. VG2448 supports +/- 90 degree pivot, and users need to do manual adjust for screen rotate or OSD rotation. 2. There's "OSD pivot" option in OSD menu l VG OSD tree

Why is there touch response randomly on my TD2220/TD2421 even nobody touches the screen?

These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...

Why my ViewSplit template is not being centered properly?

If you run into the templates not being centered properly, please follow the below steps: 1. Right click on the desktop icon of ViewSplit and Select “Properties”. 2.When the properties window pops up select the tab “Compatibility”. 3. Select “Change high DPI settings”. 4.Check the “Program DPI” box and the drop down “I op...

Is XG2401/XG2402/XG2701/XG3202-C compatible with the resolution 1920x1080@144Hz connected in HDMI?

ViewSonic XG2401/XG2402/XG2701/XG3202-C can support the resolution 1920x1080@144Hz in HDMI. However, to enable 1920x1080@144Hz, there'll be some requirements except for the monitor. 1. Graphics card/Laptop: Must support HDMI 1.4 output with 340MHz pixel clock or HDMI 2.0 output capability. 2. HDMI cable: It's suggested to connect...