Commercial DisplaySupport - ViewSonic Asia Pacific

How to change the image aspect ratio with connecting CDE6510 to IPAD using cable method?

You can press FORMAT button on RC to change the aspect ratio.

What is tilling mode for Videowall and how to set it correctly?

<Tiling Mode> In Tile Mode you can view an image in a larger scale by connecting multiple monitors. After all the displays are installed properly to a video wall, you need set the position of each display to determine how to display the input image. Once the position is set, the video source (e.g. computer) identifies the number of connect...

What are the communication settings to control IFP via RS232 and LAN commands?

RS232 Communication Setting - Baud Rate Select: 9600bps (fixed) - Data bits: 8 bits (fixed) - Parity: None (fixed) - Stop Bits: 1(fixed) LAN Communication Setting - Type: Ethernet - Protocol: TCP/IP - Port: 5000 (fixed) - Cross subnet: No - Logon Credentials: No

What are the requirements or limitation on the using cables of Videowall?

Support HDMI Ver. 1.4b DVI cable can't exceed 5M, otherwise, a DVI extender is required HDMI cable can't exceed 5M, otherwise, a HDMI extender is required LAN Cable can't be used to carry video signal directly Signal cable for each display should be separated from each other, twists cables together is not allowed Device for signal transmi...

CDE6502 and e-Poster F/W Update SOP

Upgrade under the factory menu Copy MstarUpgrade.bin in USB and Insert U disk to the USB port Press Input menu and then press 2 5 8 0 to activate factory menu (Fig. 1) Move to “Upgrade Main” item and press OK button to confirm. (Fig. 2) Select “Confirm” to confirm the upgrade (Fig. 3), the system will automatically reboot and start the up...

How to get Signage Manger Installation log, when you have an issue to install Signage Manger in MS Windows

Please try following step: A. Generate log: 1. Open cmd.exe with Administrator 2. Change to the directory with installation file. 3. Type command: msiexec /i Signage_Manager_Setup-3.0.2.108.msi /l*v 001.log It would generate log named 001.log. B. Turn off anti-virus software, it may delete temporary file when installing. Please send y...

How can I recovery NMP-302w?

What network ports should be opened on media player to work with Signage Manager?

Signage Manger communicates with media players through local area network (LAN). Some of network ports on media player must be enabled for software to properly working with player: Port TCP UDP Description 80 TCP Hypertext Transfer Protocol (HTTP), main communication port with legacy players (e.g. NMP-302-W/580). 8080 TCP...

How to customize an Android Boot Animation on CDExx10 series and CDM models?

1. Overview The "Android Boot Animation" is a script used to load PNG files when the device boots. It is contained within an uncompressed zip file called bootanimation.zip. 2. Inside the bootanimation.zip file The bootanimation.zip file contains: The image folder(s) (containing PNG images named by incremental numbers) The desc...

NMP620-P10 Windows Activation

Procedure to resolve Windows 10 Enterprise activation issue due to Microsoft Hotfix KB4493509 impact to IoT Device NMP620-P10 Step 1: Boot up NMP620-P10 and agree to the EULA while creating a User Account. Please disconnect the Ethernet cable and do not connect to Wi-Fi. Step 2: Left click on the Windows Start button and sel...